Q: What is the minimum ticket purchase for a Group?
A: Minimum group requirements vary per show. Generally a minimum of 10-15 purchased tickets are needed to be eligible for the group discount.
Q: How much to you save when coming out as a group?
A: The ticket discounts vary per show and vary per price level. Ask your group sales representative for specifics.
Q: Is promotional material available?
A: Yes! Our job is to make your job easier when collecting your group totals. Flyers are available upon request to send via email for distribution among your group or for posting on your company or organization website.
Q: How do I make arrangements to order tickets for my group?
A: Simply contact group sales by phone or email. The group sales rep will collect your contact information, payment information and ticket order.
Q: What are my payment options?
A: We offer three options to pay for your group order… by credit card (Visa, MasterCard, American Express or Discover), by Company or Organizational Check (no personal checks) or by Cash.
Q: How do I receive my tickets?
A: Tickets will can be mailed (when time allows), or left at the arena box office “will call”.
Q: How much is Parking?
A: Parking is included in the ticket price.
Q: When should we arrive for the event?
A: Doors generally open one hour before shows time. Please confirm with your group sales representative.
Q: Does my child need a ticket?
A: In general, if the child is under 24 months old and not occupying a seat, they do not need a ticket, although rules vary per show. Please confirm with your group sales representative.
Q: What is the deadline for ordering group tickets?
A: The deadline to place a group order is typically the day before the start of the show(s). Please confirm with your group sales representative.
Q: Do you offer pre-paid food options?
A: Food vouchers are available for purchase and vary by event. Please contact your group sales representative for details.
Q: Are refunds available?
A: No. All group sales are final. No exceptions.
Q: Can I add tickets to my groups order?
A: Yes! Any group that has placed a group order has the option to add additional tickets to their order at the group rate. Add-on orders are all based on ticket availability.
Q: What if I lose my tickets?
A: No problem. Contact group sales and we will reprint your order.
Q: Is handicap accessible seating available for group ticket orders?
A: Yes! Group sales representatives are able to process group orders in handicap accessible seating areas.
Q: What information is needed when placing a group order?
A: We will need your basic contact information, the event you wish to attend, seating preferences, and your ticket number totals.